Our Mission:
The most customer-friendly company
on the planet!

Hi, I'm Jeff Martin and I really need your help to make Martin Appliance Family the most customer-friendly company on the planet.

We are NOT fishing for compliments here! We are determined to learn the truth about how you perceive our service - and take it to a whole new level! Review Martin Appliance!

If you have a good experience, let me know so we can be sure to do it again and again! If we mess up, say so! We will re-double our efforts never to let it happen again! We will set the standard for SERVICE EXCELLENCE in 2012 with your help. We want your reviews.

This entire site is dedicated to your input and feedback. Call, click, write, do a video or come visit our stores to provide insight into how we are doing!

We love our appliances...but
love our clients MORE!

Purchasing a new appliance can be a daunting task for the most astute shopper since it is not a purchase you make everyday.

We take special care with our Senior clients since it is always hard to change and shopping can make one feel uneasy. At Martin Appliance, we make your experience quick and easy. We pamper our Seniors!

Absolutely GREAT! I had what I thought was a problem with my dryer's thermostat. Took them all to the Tower Center store and Mr. Martin tested my components for free, and recommended they were fine. He suggested rerouting the airflow in lieu of replacing parts that were not broken.

Great service - Great place to do business - VERY friendly!    John B. - Gainesville

January 14, 2012 - You make it all worthwhile, sir! Thank you for letting us help you!